Day 6 - A video camera arrives & a bank account disappears
Sourced a Panasonic video camera today from Gerald (thanks)! This was great but then I encountered the Swedish Red Tape when I went to open a bank account. The bank that I approached, obviously had no concept of customer service because there was a queue (a line for the USA readers) of people waiting to be served that took 45 minutes for me to navigate. You might think that my comments are unfair but this queue is built into the system of (non)service. When I entered the same bank several days earlier there was a similar long queue and on that date I mistook this to be an unusual occurrence but on returning I found it to be the norm. This was further supported by a system of issuing "tickets" from a ticket machine to enable one to see one of the tellers. This queue was obviously an inconvenience to business customers because the "ticket" machine allowed business customers to insert a special card with a readable strip that then put them into a shorter qu...